251: Unreasonable Hospitality by Will Guidara from Bookworm

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Mike Schmitz and Cory Hixson

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251: Unreasonable Hospitality by Will Guidara

1 hour 42 minutes Posted Jun 19, 2026 at 2:48 pm.

Follow Up

Today‘s Book

1: Welcome to the Hospitality

2: Making Magic in a World That Could Use More of It

3: The Extraordinary Power of Intention

4: Lessons in Enlightened Hospitality

5. Restaurant-Smart vs. Corporate-Smart

6: Pursuing a True Partnership

7: Setting Expectations

8: Breaking Rules & Building a Team

9: Working With Purpose, On Purpose

10: Creating a Culture of Collaboration

11: Pushing Toward Excellence

12: Relationships are Simple. Simple is Hard

13: Leveraging Affirmation

14: Restoring Balance

15: The Best Offense is Offense

16: Earning Informality

17: Learning to Be Unreasonable

18: Improvisational Hospitality

19: Scaling a Culture

20: Back to Basics

Epilogue

I Appreciate You

Action Items

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Show notes

Today's author and restaurateur shares hospitality lessons learned from turning Eleven Madison Park into the #1 restaurant in the world. Join Mike & Cory as they consider how they, too, can transform ordinary transactions into extraordinary experiences.

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Mike's Rating: ⭐⭐⭐⭐⭐
Cory's Rating: ⭐⭐⭐⭐⭐

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