This is the first episode of the KelownaKast podcast, hosted by Hasan Abdullah and Eric DeHaas, UBC Kelowna Family Medicine residents. We are residents who are interested in medical teaching, mentorship and minority issues in healthcare. We hope to share these interests with you, with a focus on tips/tools for clinical practice. In this first episode we are joined by Ashley Mikasko, a Master's of Social Work student, to share cases on challenging patient encounters due to cross-cultural communication as well as some tips to help in such situations.