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1
Tech startups have taken the business world by storm. Hotels, taxis, mattress shopping—startups have disrupted virtually every major industry. But not all startups are built to succeed, and some have faced treacherous paths as they vie for dominance.
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Joel Peterson, chairman of JetBlue Airways, has spent a career leading teams, building businesses, and managing people at every level. Along the way, he's learned valuable lessons about the best ways to bring on new talent – as well as when and how to let people go. He also teaches at the Stanford Graduate School of Business and is the author of the book “Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff.”
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We’re constantly seeking advice about our work lives. Which job offer to take. When to quit. Whether to blow the whistle on a bad boss. But so much of the advice we get—and give—turns out to be bad. For some sage advice, Adam sought out master advice-giver Cheryl Strayed, the author of Wild.
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If you're overwhelmed by the pace of the modern workplace, Juliet Funt, the CEO of WhiteSpace at Work, shares practical tools for simplifying processes and creating healthier rhythms in your teams on this episode of the Craig Groeschel Leadership Podcast.
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Once a symbol of 80s teenage nerdom, video games are now as common as television sets in American households. Can you imagine a world where the Sony PlayStation didn’t come out? That’s what almost happened. Originally conceived as a joint venture between Nintendo and Sony, the SNES-CD was supposed to be the bridge between Japan’s two largest tech companies. Instead, it drove the companies to war, an intense competition for entertainment domination that still goes on today. Support us by supporting our sponsors! Avalara - Find out more at avalara.com/bw.
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Youngme, Felix, and Mihir debate the future of movie theaters, as well as the controversial notion that companies should make everyone's salary transparent to all employees.
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Kim Scott, a cofounder of the executive coaching firm Radical Candor, says that too many managers give meaningless positive feedback, while many others are highly critical without showing any understanding. Scott, who previously worked at Google and has consulted for Twitter and Dropbox, says leaders should learn to give honest feedback in the moment, while also developing a relationship that shows how the hard feedback is coming from a place of caring. She explains the steps managers can take to challenge more directly while also communicating empathy. Scott is the author of the book "Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity."
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After years of sitting on the sidelines of the next-generation console war, Nintendo is finally ready to make its move. But, the years it’s spent building it’s reassuring family-friendly reputation is now a weakness. Nintendo children of the 80s are all grown up, and want adult games. Sony is able to release edgier fare like Grand Theft Auto and Tomb Raider. The half-decade cold war between Sony and Nintendo is about to turn hot. Their next head-to-head battle is a multi-billion dollar clash that will define the future of video games. And in the real world, just one of them can prevail. Support us by supporting our sponsors: NetSuite - Schedule your free demo right now - and receive their FREE guide – “Seven Key Strategies to Grow Your Profits” at NetSuite.com/WARS.
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Laura Huang, associate professor at Harvard Business School, has studied groups that face bias in the workplace, from entrepreneurs with accents to women and people of color. She says that the best way for individuals to overcome this type of adversity is to acknowledge and harness it, so it plays to their advantage instead of holding them back. Start by recognizing your outsider status and the preconceived notions others might have about you, then surprise them by showing how you defy their expectations and can offer unique value. Huang is the author of the book "Edge: Turning Adversity Into Advantage."
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It's 1949. 22-year old Hiroshi Yamauchi is the heir apparent for his family's playing card company, Nintendo. From humble beginnings as a scrappy street stall founded in Kyoto's back alleys to the largest card company in Japan by the time Yamauchi takes over, this isn't a company that backs down easily when a little competition comes in. But it was a company that changed its entire business over a couple of... cartoon characters. Support us by supporting our sponsors! Netsuite - Schedule your free demo right now - and receive their FREE guide – “Seven Key Strategies to Grow Your Profits” at NetSuite.com/WARS.
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Growth vs innovation, scale vs stability, founders vs CEOs? Entrepreneurs want to know! We’re back with another Strategy Session episode, featuring fast-growing, high-performing scale-ups from around the world, and they’re asking Reid their biggest questions. They want to know: What do they do next? Co-hosted by Bob Safian (previously editor-in-chief at Fast Company magazine).
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From the moment it began, the PlayStation project was in danger. The problem was none other than PlayStations knight and chief advocate: Kutaragi. He thought the now-iconic handlebar controller design was “too different” from the flat rectangles people were used to. To make matters worse, PlayStation was getting closer and closer to launching without any games… a console with no games? Good luck with the PlayStation now, Sony. They were in trouble. And Nintendo knew it. Support us by supporting our sponsors! ZipRecruiter - Try ZipRecruiter FOR FREE at our web address: ZipRecruiter.com/BW Betterment - Betterment can help you make sense of what to do with your money. Download the app today.
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Nintendo decided early on that the Nintendo 64 would be a cartridge console, instead of a CD console. But CDs are much cheaper to make and have much better graphics. Game companies are upset, and defect to Sony. In a few months time, Sony has two of the most popular game series in Japan to itself. Nintendo will now have to make its own games that are strong enough to outsell PlayStation. It’s Nintendo vs the world. They’re taking a huge gamble, and this is not a game. Support us by supporting our sponsors: Avalara - Avalara is tax compliance done right. Find out more at avalara.com/bw.
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This is a story about Sony and Nintendo, but it also involves a little company called Sega. Ever play Sonic the Hedgehog? That’s Sega. And during Nintendo’s domination of the US market, they were the only company able to fight back. That is, until they tried to outplay Sony. Support us by supporting our sponsors: Fivver - Check out FIVERR.com and you’ll get 10% off your first order when you use the code, BW.
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In this episode, we’re going to talk about something that’s very important for leadership—public speaking. Many leaders—probably most—are terrified of doing it. Unfortunately, as a leader, you really can’t avoid it.    You are expected to speak at team meetings, presentations, even outside events, but most people feel really inadequate and underprepared.  We’re going to solve that for you with three actions you can take to finally conquer your fear of public speaking. In fact, this may grow to become something you actually enjoy.  In this episode you’ll discover— The one shift that radically changed Michael’s approach to public speaking. Practical steps for rewriting your mental scripts. How to use music as a psychological trigger to prepare yourself for speaking. Suggestions for finding the support you need to succeed in this area. The role anxiety plays in our performance, and how to manage it.
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Pat's new book, The Motive is out today!  Cody takes the host spot to dig into Pat's latest thinking on leadership and what might be his most important book yet. Listen and discover your motive.
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Is there someone you work with and wish you didn’t have to? Dan and Alison answer your questions with the help of Jennifer Goldman-Wetzler, an organizational psychologist and the author of Optimal Outcomes. They talk through what to do when you manage a high performer who gets on everyone’s nerves, your teammate unfairly berates you, or the one person you don’t get along with is your boss.
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Susan Rice: Tough Love Susan Rice served at the United States ambassador to the United Nations during President Barack Obama’s first term in office. She was later appointed by President Obama as National Security Advisor, a position she held until the end of his presidency. Today she is the Distinguished Visiting Research Fellow at the School of International Service at American University, a Non-Resident Senior Fellow at the Belfer Center for Science and International Affairs at Harvard’s Kennedy School of Government, and a contributing opinion writer for The New York Times. She is the author the New York Times bestseller Tough Love: My Story of Things Worth Fighting For*. In this conversation, Susan and I discuss how her upbringing shaped her skills at mediation, the course corrections she navigated in her career to get better, and how she ensured all perspective were heard inside President Obama’s National Security Council meetings. Key Points Susan’s early experience mediating the arguments between her parents helped her develop resilience that would be useful later. It’s helpful to separate the behavior from the person. Address inappropriate behavior, and keep it in context with the larger relationship. “You can get a long way leading a team, even if many members of the team don’t actually agree with the direction you’re steering towards, if they feel that their advice, perspective, recommendations have truly been heard and appreciated.” When facilitating a critical meeting, ensure the principal attendees receive reading points and preparation well in advance. Humor, an iron fist, or a velvet glove are all useful tools at the right times. Experience helps you determine what’s best in the moment. Wisdom from Susan’s dad: “You can’t let other people define you, for you.” Resources Mentioned Tough Love: My Story of Things Worth Fighting For* by Susan Rice Book Notes Download my highlights from Tough Love in PDF format (free membership required). Related Episodes How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290) The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) How to Negotiate When Others Have Power, with Kwame Christian (episode 416) Leadership in the Midst of Chaos, with Jim Mattis (episode 440) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
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Excellence comes from doing what you do best—but you need to make sure you’re doing it at the right times. This episode is made possible with the support of JPMorgan Chase & Co., Accenture, Bonobos, and Hilton.
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Youngme, Felix, and Mihir debate the fate of DTC brands like Casper mattresses and whether independent contractors should be classified as employees under California's new AB5 law. (Listeners are invited to fill out the After Hours Survey.)
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In 1896, Henry Ford puttered around Detroit streets testing his “Quadricycle.” This was the whimsical beginning to a revolution that redesigned the landscape of America. Cars changed the way America lived, worked, ate, shopped, and listened to music. And more than 100 years ago, the entire industry was a group of men, whose names are now emblazoned on every bumper, just hanging out at their local bar. Support us by supporting our sponsors! QuickBooks - save 70% on QuickBooks Online when you visit Quickbooks.ca/bw today!
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It’s the 1950s, the dawn of the jet age. And leading the world into this era of faster, less shaky flights is the British-made De Havilland Comet. But when disaster strikes, a hungry American military plane maker called Boeing spots a golden opportunity to break into the civil aviation big leagues. And as Boeing ascends, America’s grip on the aircraft market tightens, crushing the European competition. But with their market share plummeting, Europe’s plane makers decide they must unite or die. Support us by supporting our sponsors!
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How do you deal with jerks at work? And is it possible to eliminate them altogether? This episode is made possible with the support of Bonobos, Accenture, Hilton, and JPMorgan Chase & Co.
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FDR believed that WWII was a contest of mass production. Whoever could build the most trucks, tanks, guns and airplanes would come out on top. What power could defeat the United States of America and its massive automobile industry? But for Roosevelt’s arsenal to work automakers will have to put aside their rivalries and retool. Support us by supporting our sponsors!
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It’s 1970 and the Boeing 747 is finally airborne. But bringing this behemoth to market has taken Boeing to the edge of collapse. And it will take years of belt-tightening and perseverance to overcome this jumbo hangover. Luckily, the Seattle manufacturer’s competition is in disarray and its major American rivals, Douglas and Lockheed, are in even deeper trouble. But across the Atlantic, a new threat is brewing. Europe’s government-backed Airbus is finally ready to fly. But the European consortium behind this new jetliner is about to discover that making planes is easier than selling them. Support us by supporting our sponsors!
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It's been a hard fought battle for decades, and in the 1970s there's no signs of Ford or Chevrolet slowing down. But this time they're fighting on new grounds, ones dominated by Japanese cars. Honda, Toyota and Datsun dominate the market, and Ford and Chevy seem like they're just... running out of gas. Support us by supporting our sponsors! NetSuite - Schedule your free demo RIGHT NOW - and receive their FREE guide – “Seven Key Strategies to Grow Your Profits” at NetSuite.com/WARS.
27
For more than 50 years, a version of Boeing's 737 aircraft has sailed the skies, dominating the market for short-range, short-haul domestic planes. The 737 is the best-selling commercial aircraft of all time. But competition in the late 1980s got fierce when Airbus entered the market with its model A320. The corporate giants would duke it out for the biggest market share. We conclude our series on Boeing vs. Airbus with aviation safety expert Tom Anthony of the University of Southern California. He joins us to talk about the rivalry, how a major corporate culture shift changed Boeing and what exactly went wrong with the 737 Max.
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Stefan Thomke, professor at Harvard Business School, says running experiments can give companies tremendous value, but too often business leaders make decisions based on intuition. While A/B testing on large transaction volumes is common practice at Google, Booking.com, and Netflix, Thomke says even small firms can get a competitive advantage from experiments. He explains how to introduce, run, and learn from them, as well as how to cultivate an experimental mindset at your organization. Thomke is the author of the book "Experimentation Works: The Surprising Power of Business Experiments" and the HBR article "Building a Culture of Experimentation."
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You need a strong culture to build a company that will scale beyond the early days of start up. And strong company cultures only emerge when every employee feels they own the culture from day one. Here's how Reed Hastings did it – and made Netflix culture (and its “culture deck”) famous in the process. Cameo appearances: Jeff Weiner (LinkedIn), Aneel Bhusri (Workday), Margaret Heffernan (entrepreneur), Tristan Walker (Walker & Co.), Mariam Naficy (Minted).
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In the 1960s, the biggest generation of Americans of all time are reaching driving age. They want cars, and they want them to be fast and powerful, and they want them now. The best showcase for these cars is by winning races, and in the 1960s, Ford and Chevy are gunning for each other at every turn. Support us by supporting our sponsors! ZipRecruiter - Try ZipRecruiter FOR FREE at ZipRecruiter.com/BW
31
The secret to massive scale? Be a platform. Build a virtuous cycle where everyone wins, and you’ll emerge the biggest winner of all. This is what Tobi Lütke did when he built Shopify – and then opened it up to the world. Cameo appearances by: Bill Gates, Eric Schmidt (Google), Julia Hartz (Eventbrite), and Gustav Söderström (Spotify).
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Are you an introvert... or an extrovert? You might not know yourself as well as you think. Adam talks with “Quiet” author Susan Cain and visits a workplace where personality training starts even before job training, to help you discover what your traits really are – and how you can stretch beyond them. This episode is brought to you by Warby Parker, Accenture, Bonobos and JPMorgan Chase & Co.
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It’s the late 1970s and Airbus is on cloud nine after securing a breakthrough deal with Eastern Airlines.   But Boeing’s not taking the consortium’s intrusion into American airspace lightly. And it’s going to use every trick in the book to take down the European challenger.   But with help from some powerful friends and a bold idea that’s going to transform flying, Airbus is about to increase the throttle on its journey to the heights of the aviation industry.   Support us by supporting our sponsors! Betterment - Download the Betterment app today.
34
The first sign of trouble on the horizon for any organization is not as clean and measurable as you might think.  Pat and Cody make the case that leaders would be wise to pay keen attention to the joy in their organizations.
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We certainly record our podcast every week to deliver education, insight, and hopefully some entertainment to you every week, but sometimes the truth is, we do it for ourselves. Sometimes someone says something that makes us see something really clearly for the first time in a long time, or perhaps ever. When we sat down to record the interview we’re sharing this week, that happened to me. There was a moment during the interview with Laura Roeder, who originally founded B-School with Marie Forleo, when she was talking about why she walked away from the gargantuan program and opportunity and my mouth literally began to water. There’s something about the simplicity and clarity with which Laura, also co-founder of the incredible social media scheduling and repurposing software, Edgar, speaks about how to determine what kind of business to create (and then how to create it) that blew my mind. This episode is a MUST listen if you: • feel like you’re just going through the motions in your life and business and haven’t picked your head up to ask, "Is this really what I want?" in a while • want to hear the incredible story of why Laura walked away from B-School (and how leaving ended up making her more money than staying) • want to learn how Laura grew a business that she could walk away from and still make amazing money and how you can apply that to your situation • want to hear what Laura said that made my mouth water (because I know I want more of that!) Not all of us are made for the same kind of business. And sometimes a business model is right only for a season, and then it’s time to pivot or split. Laura is such a brilliant example of this and we’re so excited to share her story with you today. You can get your own copy of Do Less and still receive incredible bonuses at http://katenorthrup.com/book! Kate wants to hear from you, and you can post about your #DoLess experiences on Instagram, DM her (@katenorthrup) or email info@katenorthrup.com. Would you, or a company you know, be a good fit to sponsor The Kate & Mike Show? If so, let’s talk! You can email mike@mikejwatts.com regarding current sponsorship opportunities. Show notes and links for this episode can be found at http://www.katenorthrup.com/podcast.
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Keeping your goals and projects moving is not about time management—it’s all about visibility. We’ve got a foolproof hack for keeping your big rocks visible before they tumble down on you. It’s called rolling quarters.  In this episode, Courtney and Blake give you tips that will help you start working ahead of schedule, and avoid always playing catch up. Rolling quarters will get you out of crisis mode for good and put the margin back into your life.  In this episode you’ll discover— Ideas for navigating a mid-range view of your planning so you can see what’s coming on the horizon. How to avoid being surprised by deadlines ever again. The power of visibility for accomplishing goals. Practical ways to filter out low-leverage commitments. Confidence that your time and energy are always being used to their fullest.  This episode of Focus on This is brought to you by Compass, a monthly program to help Full Focus Planner users stay on track with their goals. Learn more at focusonthispodcast.com/compass.
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The School of Greatness with Lewis Howes is the best place to learn how to dream bigger, live better, and make an impact.  The show features conversations with world-class game changers, and dives into topics from entrepreneurship and inspiration, to health and relationships. Subscribe today at: wondery.fm/businesswarsSOG
38
It’s the late 1980s and following the A320 crash at the Habsheim Air Show in eastern France, the safety of Airbus’s computerized flight system is being called into question. But Boeing’s got troubles too. Airlines aren’t warming to its latest product proposal, it’s losing market share, and Airbus is plotting a strike against its iconic 747 jumbo jet. So with the pressure mounting, the American giant is preparing a series of a high-risk manoeuvres designed to outwit the European competition and defend its status as the king of commercial aircraft. Support us by supporting our sponsors! ZipRecruiter - Listeners of Business Wars can try ZipRecruiter FOR FREE at ZipRecruiter.com/BW
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It’s 1886 and in New York City, a young confectioner called Milton Hershey is desperately trying to save his business. He’s been struggling for years. He founded his first candy business in Philadelphia, only to watch it collapse. His second venture lasted just weeks. Now, he’s loaded up with debts he cannot pay. But he’s about to get a visit from a man who will change his fortunes forever, paving the way for him to introduce America to the joys of milk chocolate… and build a sweets-fueled empire.   Support us by supporting our sponsors! Quartz - To get 50% off your first year of membership, go to QZ.com, click “become a member,” and enter code BW, with no space
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It’s the 2000s and after years of talk, Airbus is pushing ahead with its plan to build the biggest passenger jet in the world. But while Airbus is thinking bigger, Boeing’s thinking faster. It’s designing a near-supersonic aircraft called the Sonic Cruiser that it reckons will put some zip into its sales. But market forces, scandal and production challenges are about to put the plans of both companies well off course.   Support us by supporting our sponsors!
41
In this repeat episode, we honor the legacy of HBS professor Clayton Christensen, who passed away on January 23, 2020. The legendary management thinker was best known for his influential theory of “disruptive innovation,” which inspired a generation of executives and entrepreneurs. This HBR IdeaCast interview was originally published in 2016.
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It’s April 2011, and Evan Spiegel is about to present his class project. Right now, it's called Picaboo. Soon, it's going to become Snapchat. But for Spiegel, this is more important than grades--at stake are potential investors and the future of communication as we know it.  Mark Zuckerberg, meanwhile, is sitting on the world's biggest social networking site, boasting 500 million users. But he knows his success depends on staying relevant. To do so, he's going to have to compete with Snapchat. Support us by supporting our sponsors! Westin Hotels - At Westin, they understand this, and they have a single goal: to help you travel well. Explore at Westin.com
43
“Do what you love” is often terrible advice. Instead of taking the job that will make you happiest, look for the one where you’ll learn the most. This episode is made possible with the support of JPMorgan Chase & Co., Accenture, Bonobos, and Hilton.
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It’s 2011 and Airbus and Boeing are battling for the biggest deal in commercial aviation history. American Airlines is looking to buy 460 single-aisle airplanes and with the European jet giant going all out to win the contract, Boeing’s under pressure. But when the U.S. plane maker makes a daring strike to win over American, it sets off a chain of events that will plunge Boeing into the biggest crisis in its 100-year history. Support us by supporting our sponsors! NetSuite - Schedule your free demo right now and receive their FREE guide – “Seven Key Strategies to Grow Your Profits” at NetSuite.com/WARS.
45
It’s 1998 and the slugfest between Vince McMahon’s WWF and Ted Turner’s WCW is reaching a critical juncture. McMahon’s on a mission to pull wrestling fans back to his TV shows with a strategy focused on maximum controversy. And to help him in his mission, he’s getting back-up from a high-flying TV executive and a bunch of Wall Street bankers. WCW chief Eric Bischoff is determined to stop WWF’s comeback at all costs. But he’ll soon discover that his most dangerous enemy isn’t McMahon — it’s the executives on his own team.
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It’s 1923 and the Hershey Chocolate Company dominates the candy bar business. With its milk chocolate Hershey bar and bite-sized Kisses, Hershey seems impossible to beat.  But in a Chicago police station, an awkward father-son reunion is about to sire a new challenger in the candy business. That challenger is Mars and it’ll make its breakthrough by wrapping nougat in chocolate. For now, it’s got no plans to topple Hershey. But all that’s going to change when a family feud spawns a European offshoot, the launchpad for a new and far more aggressive candy empire.   Support us by supporting our sponsors! Monday.com - Go to monday.com/bw, then use the promo code BW to get 10% off a paid account Zapier - Go to zapier.com/BW for your free 14-day trial
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Henry Chesbrough, adjunct professor at the University of California Berkeley Haas School of Business, coined the term "open innovation" over a decade ago. This is the practice of sourcing ideas outside your own organization as well as sharing your own research with others. However, he says that despite a booming economy in Silicon Valley, companies aren't executing on open innovation as well as they should. They are outsourcing, but not collaborating, and fewer value-added new products and services are being created as a result. He's the author of the book "Open Innovation Results: Going Beyond the Hype and Getting Down to Business".
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Conflict with trust is the pursuit of truth or the best idea.  Too many teams, families and friends stop short of the best answer because they "agree to disagree."  Pat and Cody suggest a different approach - convince or be convinced.
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No amount of nostalgia could save Toys R Us from the private equity firms that owned it. You can follow Spectacular Failures on Twitter and Facebook using @failureshow. We're @failure_show on Instagram. Follow Lauren Ober on Twitter and Instagram at @oberandout. Spectacular Failures is powered by you. Support the show with a donation at spectacularfailures.org/donate.
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Colleen Bordeaux: Am I Doing This Right? Colleen Bordeaux is a best-selling author, speaker and human capital consultant based in Chicago. She has been published everywhere from the Chicago Sun Times to the Huffington Post and has been endorsed by New York Times columnist and past guest Barry Schwartz and Sunday Times bestselling author Louise Parker. Her popular blog has reached more than 200,000 readers and she leads a women’s mastermind group in Chicago. She is the author of the new book: Am I Doing This Right?: A Philosophical Guide to Life in the Age of Overwhelm*. In this conversation, Colleen and I discuss the power of relationships — and some of the key principles for cultivating the very best relationships to support you, both professionally and personally. Key Points You are the same today that you are going to be in five years except for two things: the people with whom you associate, and the books you read. -Charles Jones To be nobody but yourself in a world which does its best, day and night, to make you everyone else, is to fight the hardest battle any human being can fight and never stop fighting. -e.e. cummings Six steps to improving the relationships you cultivate: Assess your own crab-status. Take stock of who you’re spending time with. Consider who you’re not spending time with, but want to be spending time with. Evaluate these relationships based on what you need in your life. Eliminate or manage the relationships that aren’t working to create more space for the ones you need. Create a relationship mantra (Colleen’s is below): My relationships are the best gift I’ve been given, and they are my biggest responsibility. The primary purpose of each of my relationships is to help each other become better versions of ourselves by sharing our authentic experiences, perspectives, and gifts. I will be open to new connections, because that is a source of growth in life—and I will seek and cultivate friendships that bring me to life, and distance myself from relationships that drain me and influence me to betray my values. I aspire to have the kind of quality relationships that inspire others in how they approach developing, growing, and cultivating this important area of their lives. -Colleen Bordeaux Resources Mentioned Am I Doing This Right?: A Philosophical Guide to Life in the Age of Overwhelm* by Colleen Bordeaux Book Notes Download my highlights from Am I Doing This Right? in PDF format (free membership required). Related Episodes How to Grow Your Professional Network, with Tom Henschel (episode 279) The Way to Build Relationships at Conferences, with Robbie Samuels (episode 346) Grow Beyond What is Safe, with John Corcoran (episode 362) How to Create Meaningful Gatherings, with Priya Parker (episode 395) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
51
This is Episode 1 of an 8-part series on the brutal business battle between Netflix and Blockbuster, and later HBO. It all started around 1997, with a guy named Marc Randolph and his mathematician friend Reed Hastings. Randolph and Hastings knew they’d have to take on Blockbuster, but what they didn’t anticipate was that their business model would take on network television and eventually change the entire movie industry. This was an 8-year total war that left innumerable casualties in its wake: thousands of hollowed out buildings and economic losses in the billions. Support us by supporting our sponsors: ZipRecruiter - Post jobs on ZipRecruiter for FREE by visiting them at ZipRecruiter.com/BW Squarespace - Get 10% off your first website or domain when you enter code BW at checkout. Visit them at Squarespace.com to get going!