BPI initiatives can significantly benefit organizations, by improving customer acquisition and retention, by improved worker productivity, by cost optimization, and improved risk management. So, should improving business processes be among the most important priorities for IT leaders? Are they interested and/or empowered enough to drive/lead such initiatives or are they better off working as enablers? Guest: Tony Bender, Executive Vice President, Chief Information Officer and Chief Technology Officer, McKesson Corporation Guest Bio: <a href= "https://www.ciotalknetwork.com/contributor/tony-bender/" target= "_blank" rel= "noopener">https://www.ciotalknetwork.com/contributor/tony-bender/</a> More on this Episode: <a href= "https://www.ciotalknetwork.com/the-cio-as-a-bpi-leader/" target= "_blank" rel= "noopener">https://www.ciotalknetwork.com/the-cio-as-a-bpi-leader/</a> More on CXO: <a href= "https://www.ciotalknetwork.com/topics/cxo/" target="_blank" rel= "noopener">https://www.ciotalknetwork.com/topics/cxo/</a> Visit CIO Talk Network Website: <a href= "https://www.ciotalknetwork.com/" target="_blank" rel= "noopener">https://www.ciotalknetwork.com/</a> Subscribe to our Newsletter: <a href= "https://www.ciotalknetwork.com/subscribe/" target="_blank" rel= "noopener">https://www.ciotalknetwork.com/subscribe/</a> Nominate Guests or Sponsor: <a href= "https://www.ciotalknetwork.com/contact/" target="_blank" rel= "noopener">https://www.ciotalknetwork.com/contact/</a>

Assembling a Business “Village” for Effective Customer Support

Today, Enterprise Technology is both Strategy and Global. On CIO Talk Network (CTN), Business IT Thought Leaders from around the globe share their experience and discuss how they are partnering with business to innovate and help grow the top line revenue, better care of customers, and improve the corporate bottom line. If you want to keep up with changes in technology and how it can be leveraged to maximize business potential, listen to CTN: CIO Talk Network