How can online retailers drive up both Average Order Value (AOV) and Sales Conversions with Pre-Sales Live Chat?
How can online retailers use and leverage firsthand feedback from shoppers through live chat?
Should you be using video live chat?
My guest on today’s show Joel Feldman, a Co-Founder of Proonto (https://proonto.com/): the first online marketplace that connects eCommerce websites with Sales Live Chat Experts, answers these questions and takes us through best practices for live-chat in a pre-sales eCommerce environment…stay tuned!
Crowdsourced/Outsourced Pre-sales Live-Chat Support for Growing eCommerce Startups

EP 19: BoardsDirect.co.uk - Returning Customers Are a Sign of the Health of Our Business

Hosted by Kunle Campbell, who is an operator of a portfolio of consumer brands, 2X eCommerce is a weekly podcast for ecommerce operators by ecommerce operators. We interview remarkable ecommerce founders and leading enablers of ecommerce growth, with every episode promising to give you at least one growth hypothesis or idea you can test.

Our focus is growing your ecommerce revenues from a cross-functional perspective, be it marketing, your tech stack, operations, finance, or customer experience. We believe that by bringing together insights from a variety of experts, we can help you double the throughput of key ecommerce functions.

2X your eCommerce growth with insights from Kunle and handpicked experts.

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