This week we speak with Bastiaan Janmaat (CEO and co-Founder of DataFox) about the current and future applications of artificial intelligence in the CRM.
No matter what business you're in, there's a high likelihood that managing relationships with customers, wholesalers, suppliers, or affiliates is important to your daily operations. Artificial intelligence is currently being employed to help with automating data entry, automating email and phone reminders, and even prompting salespeople with the right phone scripts in real time.
In addition to covering "what's being done now" - spend the end of the interview asking Bastiaan about his predictions of the most likely AI-for-CRM capabilities that will become commonplace in the next 5 years.
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