Sixty percent of employers will reportedly send employees to “office etiquette” training in 2024. Whether it’s folks returning to the office after years of working remotely, or recent college grads without office experience — apparently people don’t know how to act around one another anymore. The team discusses the impact of decreased human interactions and the need to establish office behavior norms. Kim, Brandi and Jason also emphasize the importance of open communication and creating explicit norms, especially in hybrid and remote work environments. And if you work in person, don't touch other people's keyboards or drop Dorito crumbs onto their desks. Get all the show notes and resources at RadicalCandor.com/podcastChapters00:00 Introduction05:08 Challenges of Returning to the Office10:27 Creating Norms for Office Spaces14:54 The Challenge of Remote Work19:30 Setting Norms for Hybrid Teams32:21 Addressing Time Zone Challenges39:18 The Goal of Radical Candor: Connecting Through Conversation40:21 Bottoms Up Norm Setting vs Top Down Rulemaking41:21 Inefficiency as a Path to Efficiency43:31 Radical Candor ChecklistFollow UsInstagramTikTokLinkedInYouTubeFacebookX Email us: podcast@radicalcandor.com

Common human decency is something everyone deserves, but not everyone gets. Especially at work. Kim and Amy discuss a case study Kim learned about during a recent visit to Harvard Business School. In this case, the co-founders of CloudFlare considered the implications of five employees' resignations over the prior three months and whether or not the resignations were symptomatic of bigger issues with CloudFlare's culture and management processes. The HBS alums then put on their case study hats as they explore the recent attention CloudFlare has received for its poor handling of layoffs after Brittany Pietsch filmed her own layoff and it subsequently went viral on TikTok. Get all of the show notes and resources at RadicalCandor.com/podcast.Follow UsInstagramTikTokLinkedInYouTubeFacebookXEpisode SummaryThe effectiveness of case studies in business education. 00:00Business case analysis and decision-making. 04:31Work culture and management practices in a tech startup. 09:58Workplace layoffs and accountability. 18:14Workplace layoffs and performance evaluations. 24:04Layoffs, performance management, and HR practices. 30:19Firing employees and accountability in the workplace. 38:38Leadership mistakes and feedback. 45:13Effective feedback and criticism in the workplace. 52:50

You've heard us say often that it's important to praise your employees in public (if they're comfortable with it) but to always give criticism in private. While there is almost always something for others to learn from an individual's mistake, criticizing or shaming them in public has been shown to make the person more likely to hide mistakes in the future, hurting them and the company. So how can we separate and honor our concern for the individual with the needs of the team? Get all the show notes and resources at RadicalCandor.com/podcast.Follow UsInstagramTikTokLinkedInYouTubeFacebookX

For a podcast about communication at work, we sometimes use corporate jargon that doesn't always make sense—even to us. We disagree about corporate speak and what it means. Case in point, managing out. What does managing out mean? How do you know if you're being managed out? There’s definitely some misalignment on what “managing people out” means versus what it’s supposed to mean — maybe we need a new word. According to the business dictionary Jargonism, The definition of Managing Someone Out is, “The practice of giving an employee undesirable tasks, so that the employee leaves a company voluntarily.” It means something else to Kim, and Brandi thinks "managing out" is a term rife with manipulative insincerity. Listen to the conversation then let us know what you think about managing out!Get all the resources and show notes at RadicalCandor.com/podcastRelated ContentRadical Candor Podcast: Absentee Management Vs. Quiet Firing4 Things To Do When Firing Someone What Leaders Can Learn About “In-Group” Dynamics to Prevent Workplace Mobbing

Learn how the shift from command and control to a culture focused on collaboration. Stephen M.R. Covey joins us for our first Radically Candid Conversation of 2024 to discuss how trust-and-inspire leadership leads to happier teams, improved retention, increased productivity, and improved company culture because telling people what to do doesn't work.Get all of the show notes at RadicalCandor.com/podcast.

Loud laborers talk big about their projects at work while accomplishing very little. Join us to explore the characteristics of these self-proclaimed workplace heroes, as they often gravitate toward tasks that boost visibility rather than genuine productivity. Discover the impact of "loud laborers" on team dynamics and how to navigate this common workplace scenario. Don't miss out on this insightful discussion shedding light on the not-so-quiet world of office chatter! Get all of the show notes at RadicalCandor.com/podcast

Hey there you introvert in an extrovert culture — we see you! Extroverts are often overrepresented on management teams and many leaders are unsure how to coach, give feedback to, and advocate for a thoughtful introverted employee in a culture where multi-tasking extroverts are rewarded. On this episode of the Radical Candor podcast, Kim, Jason and Amy answer a listener's question about how to communicate the unseen efforts and accomplishments of introverted employees to senior management.View all of the show notes at RadicalCandor.com/podcast

Managers are burned out AF. A boss’s job is to guide a team to achieve results. However, in the current landscape of constant disruptions, this job is feeling impossible for some managers. What’s more, disengaged managers lead to disengaged teams. Is all hope lost? Kim, Amy and Jason weigh in.Get all of the show notes at RadicalCandor.com/podcast

What makes a good story and why do leaders need to know? Kim and Amy discuss storytelling at work, how our brains are wired for stories and why Kim focuses so much on stories in Radical Candor. Get all the show notes and resources at RadicalCandor.com/podcast

Holiday communication with your family can be rife with stress. But you can survive it by practicing Radical Candor with your nearest and dearest. this holiday season to avoid defaulting to Obnoxious Aggression, Manipulative Insincerity or Ruinous Empathy.Get all of the show notes and resources at RadicalCandor.com/podcast