Lean management authority Karen Martin shares how many workplace problems can be solved through better clarity.
You’ll Learn:
1) Why people fear asking for clarity
2) Key clarifying questions that stimulate great thinking
3) Why tolerance for ambiguity is actually bad
About Karen
Karen Martin, president of the global consulting firm TKMG, Inc., is a leading authority on business performance and Lean management. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Homeland Security to develop more efficient work systems, grow market share, solve business problems, and accelerate performance.
Items Mentioned in this Show:
- Karen’s website: www.TKMG.com
- Karen’s book: Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance
- Karen’s book: The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- Research: Executive Control of Cognitive Processes in Task Switching
- Book: The Sun Also Rises by Ernest Hemingway
- Tool: Superhuman
- Tool: www.ClarityFirstQuiz.com
View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep382.
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