The importance of addressing talented yet toxic people instead of avoiding the issue for months, or even years.
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Ep 18: Development without formal tools and processes.

No role plays; just real. Chris &amp; Lorenzo share four decades of combined experience to help you become a more effective leader. Keeping employees engaged and doing their best work today requires a leadership language focused on soft skills like empathy, emotional intelligence, and a desire to make personal connections.Many leaders want to succeed in this brave new world but employees continue to report poor engagement and they continue to leave companies about every three years. Listen and become a leader who people never want to leave.