The American Benefits Council and Mercer, a global human resource consultancy firm, recently released a paper, Leading the Way: Employer Innovations in Health Coverage, which shows how large companies are using their stature and their ingenuity to try and tackle the pervasive problems surrounding health care, including high costs and inconsistent service.

Podcast host Jason Hammersla speaks with Tracy Watts, who spearheaded this project. Tracy is a senior partner in Mercer’s Washington D.C. office and the company’s National Leader for U.S. Health Care Reform. In this episode, Jason and Tracy talk about how to define “innovation” in employer-provided health plans and what that means for working families.